Consumer Insights

Consumer/B2B Behavioural Study for a retail company

CASE STUDY

Updated on Jan 10, 2022

Shopping Mall
Shopping Mall

Client

A large retail company specialising in home improvements.

Client Challenge

To understand more deeply the implicit behavioural factors that drive attitudes, beliefs, and behaviours about home improvement projects among both DIY consumers and professionals.

Solution

Methodology

We designed a research program wherein we seek to interview qualified Gastroenterologists from our partner’s proprietary medical database.

Geography

USA Nationals

Sample Size Targeted

Sample size targeted

DIY Consumers: 10 Millennial homeowners & 10 Boomer Homeowners. Professionals: 20 Experts in repair, replacement, & restoration of residential and commercial properties.

Mode of conduct

Digital Diaries

Time Duration

180 minutes over a course of 5 days

Timeline

Nov – Dec 2022

USA

Market Xcel Data Matrix

5741 Cleveland street, Suite 120, VA beach, VA 23462

SINGAPORE

Market Xcel Data Matrix Pvt. Ltd.

190 Middle Road, # 14-10 Fortune Centre, Singapore - 188979

NEW DELHI

17, Okhla Industrial Estate Phase 3 Rd, Okhla Phase III, Okhla Industrial Estate, New Delhi,

Delhi 110020

Market Xcel Data Matrix © 2023

USA

Market Xcel Data Matrix

5741 Cleveland street, Suite 120, VA beach, VA 23462

SINGAPORE

Market Xcel Data Matrix Pvt. Ltd.

190 Middle Road, # 14-10 Fortune Centre, Singapore - 188979

NEW DELHI

17, Okhla Industrial Estate Phase 3 Rd, Okhla Phase III, Okhla Industrial Estate, New Delhi,

Delhi 110020

Market Xcel Data Matrix © 2023

USA

Market Xcel Data Matrix

5741 Cleveland street, Suite 120, VA beach, VA 23462

SINGAPORE

Market Xcel Data Matrix Pvt. Ltd.

190 Middle Road, # 14-10 Fortune Centre, Singapore - 188979

NEW DELHI

17, Okhla Industrial Estate Phase 3 Rd, Okhla Phase III, Okhla Industrial Estate, New Delhi,

Delhi 110020

Market Xcel Data Matrix © 2023