
India is the top destination for retailers for an attractive emerging retail market. India’s vast middle class and its almost untapped retail industry are key attractions for global retail giants wanting to enter newer markets. The retail industry remains a complex and fragmented market. With consumer behaviours becoming increasingly difficult to predict and different specific issues arising in every single country, it is of crucial importance for companies in the retail sector to figure out how to grow and improve their brand image.
Market Xcel experience in the retail world covers a wide scope:
- Customer Satisfaction Survey
- Branding Studies
- Pricing Studies
- Exit Interviews
- Accompanied Shopping
- Mystery Shopping/visits
- Market Sizing