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CATI Studio
 
 
cati studio
 
Market Xcel houses a Computer Assisted Telephone Interviewing (CATI) system to conduct sophisticated, large-scale telephone surveys for our clients. The system facilitates the timely completion of surveys and makes data available upon completion of each survey and allows our highly qualified interviewers to remain focused on collecting quality data.

Our survey managers implement quality control measures by monitoring the progress of interviewers from remote supervisor stations. Interviewer productivity reports are generated regularly and are used to determine interviewer training needs.

We are responsiveness to your desire in fielding research studies – small ad-hoc to regular tracking.
   
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20 CATI Work Stations expandable Up to 50
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 Individual Telephone Lines upto100
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 Dedicated Server
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 Power backup for uninterrupted power supply
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 Dedicated IT support for quick troubleshooting
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 Dedicated leased line for uninterrupted speed
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 100% call recording capabilities
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 Domestic : Language capabilities of 10 Indian Language speaking Interviewers
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 International : English speaking population and we are also upgrading to conduct surveys in other foreign languages
 
  Services
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 Pilot surveys before starting fieldwork
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 Fieldwork set up within 3 days
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 Outbound services across the globe
   
  Advantage
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Record all telephone interviews to control fieldwork performance
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Real time results
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Lower Cost
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24x7 facility

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Global coverage  
 
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  Our Work
Case References :Auto


Case References :IT


Pharma Focus – Exposure &


Case References :Telecom


Case References :Concept


 
  Client Testimonial

NRI (Japan)
Dear Market Xcel members, I really appreciate you and your colleague for our survey. We are really satisfied with your outputs and correspondence


Chuo Senko (Thailand):
My name is Moke. Asama and myself will be handling the Hit study from Phase 2 onward. Lynn always speaks highly about your cooperation and speed of respond. It helps her passed through Phase 1 with customers’ much acclaim.


Brain Juicer (UK):
In terms of our experience of this project; the project itself went very smoothly, your team were able to turn around the fieldwork very fast which allowed us to keep to our deadlines here. The end client at Nokia was very impressed with the project and if we have any further research in India then I will certainly be in contact.


Fusion (Hong Kong):
We made the presentation to the client today and it went very well. The client is generally very pleased.


Ace-fw (China):
This is Juliana. Again, thank you SO MUCH for your help on OHT project
 
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